CRM

Customer Relationship Management, is a system that helps businesses manage and improve their interactions with customers, both current and potential, to build stronger relationships and drive business growth.

Roles and Responsibilities

• Customer Communication
•  Scheduling & Appointment 
•  Customer Retention
•  Marketing and Promotions
•  Data Analytics and Reporting
•  Streamlined Workflow
•  Increased Customer SatisfactionCustomer Communication
•  Scheduling & Appointment 
•  Customer Retention
•  Marketing and Promotions
•  Data Analytics and Reporting:
•  Streamlined Workflow 
•  Increased Customer Satisfaction
•    Psf done

Skills Required:-

• Communication:Effective written and verbal communication, active listening, and the ability to present information clearly are crucial. 
• Problem-solving:The ability to identify, analyze, and solve problems creatively and efficiently is essential. 
• Teamwork and Collaboration:Working effectively with others, sharing ideas, and contributing to a team’s success is vital. 
• Adaptability and Learning:The ability to learn new skills, adapt to changing situations, and embrace new technologies is increasingly important. 
• Leadership:Taking initiative, motivating others, and making sound decisions are valuable leadership qualities. 
• Time Management and Organization:Being able to prioritize tasks, manage time effectively, and stay organized is crucial for productivity. 
• Critical Thinking:Analyzing information, evaluating options, and making sound judgments is a valuable skill. 
• Interpersonal Skills:Building relationships, understanding others, and communicating effectively in a variety of situations is important. 
• Emotional Intelligence:Understanding and managing emotions, both your own and those of others, is increasingly important in the workplace. 

Regards

Team HR

Athwas Hyundai

A division of IA Multi Venture (P) Limited